Terms & Conditions

Welcome to Dhyey Psyche Care. By accessing our services or website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General

  • Acceptance: Using our services, including consultations, therapy, or website access, constitutes acceptance of these terms.
  • Eligibility: Services are available to individuals aged 18 or older, or minors with parental/guardian consent.
  • Modification: Dhyey Psyche Care reserves the right to modify these terms at any time. Updated terms will be posted on our website with the effective date.

2. Services

  • Mental Health Care: We provide psychiatric consultations, psychological therapy, counseling, and related services. All treatments are subject to professional assessment.
  • No Emergency Services: Dhyey Psyche Care does not provide emergency medical services. In case of a mental health crisis, contact local emergency services or a crisis hotline.
  • Confidentiality: Patient information is protected under applicable laws (e.g., Indian Mental Healthcare Act, 2017). Exceptions include legal obligations or risk of harm to self/others.

3. Appointments & Payments

  • Scheduling: Appointments can be booked via phone (+91 63547 21177), email (hello@dhyeypsychecare.com), or our website.
  • Cancellations: Notify us at least 24 hours in advance to cancel or reschedule. Late cancellations may incur a fee.
  • Payments: Fees are due at the time of service unless otherwise agreed. We accept cash, card, and digital payments. Refunds are subject to our discretion.

4. Patient Responsibilities

  • Accurate Information: Provide complete and accurate medical history and personal details to ensure safe treatment.
  • Compliance: Follow prescribed treatment protocols and treatment plans. Non-compliance may affect treatment outcomes.
  • Respect: Treat staff and other patients with respect. Abusive behavior may result in termination of services.

5. Website Usage

  • Content: All website content on our website is for informational purposes only and does not constitute professional advice.
  • Intellectual Property: Content, logos, and materials are owned by Dhyey Psyche Care. Unauthorized use is prohibited.
  • Links: Third-party links are provided for convenience. We are not responsible for their content or services.

6. Liability

  • Limitation: Dhyey Psyche Care is not liable for any direct or indirect damages arising from the use of our services or website, except as required by law.
  • Indemnity: You agree to indemnify Dhyey Psyche Care against claims arising from your breach of these terms.

7. Termination

  • We may terminate services for non-compliance, non-payment, or at our discretion, with reasonable notice where applicable.

8. Governing Law

  • These terms are governed by the laws of India. Disputes will be resolved in the courts of [City, State – e.g., Ahmedabad, Gujarat, if applicable].

9. Contact

Monday - Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
342/ 343 3rd Floor, The Galleria, Opp 3Seventy Kitchen, Near Sanjeevkumar Auditorium, Adajan, Pal Gam, Surat, Gujarat 395009
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